Voice over Internet Protocol (VoIP) is a unique technology that provides you with calling facilities using the internet broadband connection, replacing the primary (or analog) phone line. VoIP Phone Services helps you make calls using the internet from a computer, unique VoIP device, or essential phone connected to a special adapter.
Although you need to select a service provider that meets your business needs and your budget requirements, different VoIP service providers are available in the market. The most challenging task is to pick the best ones among them. We have brought you some detailed insights that will help you choose the best VoIP provider for your business.
Ring Central provides you with unlimited calling, messaging and video conferencing at a competitive price. It isn’t easy to manage per-minute charges for a calling services provider such as call centers, BPO, customer service, sales, etc. Any business or organization that requires multiple calls and provides solutions over the phone will appreciate Ring Central.
You can quickly find the employees who are wasting their time on call and not doing their work correctly. Additionally, RingCentral provides you with an option to track calls and KPIs, which you can play anytime. You can share the recordings that went well according to the standards and motivate others to do so.
Moreover, RingCentral also provides you with valuable insights that can help you figure out your top performers. The reports are easily accessible, and even a rookie can find the relevant data about different employees.
RingCentral provides you with four tiers. You can choose yours as per your business needs:
If you wish to upgrade your aging phone system, Ooma is the best available option for your business. It can help you install business-class VoIP without disturbing your working schedule. It doesn’t matter whether you own an analog or IP phone. Your phone will hook right into your new Ooma system.
Ooma also provides you with some free extensions such as one for conferences, one for online facing, and another for virtual receptionists. These extensions can put a lot of stress on your budget if you wish to customize your setup and need to pay per extension. You can quickly set up Ooma and integrate VoIP Phone Services with existing devices. It provides you with more flexibility and more minor complications.
You have many tier options to choose from, although the best deal comes with the annual packages. You can also upgrade to a Pro version which offers you a desktop app, video conferencing, enhanced call blocking, voicemail transcription, and call recording facilities. If you run a small business, you may choose from the below tiers:
Work from home is mandatory for big organizations having a lot of staff and employees. You can not expect a smooth conversation and expect your team to remain functional if you don’t own a perfect VoIP. It is where Nextiva can change your thoughts and bring an office-like environment to your homes.
Employees can freely use their phones without a VPN to attend meetings as Nextiva provides you with its private network. You can be assured that your data is secure as your employees connect through the hotel, cafe, and home networks. Although you still need to guarantee compliance if you wish to make calls concerning credit card numbers.
Additionally, you can make use of the Nextiva website for valuable insights such as your data speed, jitter, and other vital factors that may affect a smooth calling experience at your home. Further, you may use this website to test the speed of remote workers’ systems who need to make urgent calls on behalf of your organization.
Nextiva provides you with 24×7 support for any plan that you pick. The available tier options are as follows:
You must understand your business needs and then choose VoIP Phone Services for your business accordingly. Different VoIP Phone Services providers offer you unique facilities, and charges vary according to the tier you select. RingCentral, Ooma Office, and Nextiva provide excellent benefits at an affordable cost and provide you with a smooth calling experience.
We hope that this guide will help you understand services provided by different VoIPs and choose the best per your business requirements. Please stay connected with us for more information about the business, marketing tips, and related blogs.